Is Value Relocation open during Covid-19?

 

Yes! Value Relocation  is open for business and working closely with our crews continue to conduct business as usual while adhering to new safety protocols and guidelines as directed by the CDC and public health agencies.  

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We understand that even during these unprecedented times, many people still need to move and need help to do it. We take our role as essential service providers very seriously. That’s why we haven’t stopped providing the same level of commitment and professionalism to moving services that we’re known for — and we will continue to move forward, as long as it’s considered safe to do so.

Does someone have to come into my home for me to receive a moving quote?

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No. During these times, we understand people who are moving want to protect their families by limiting the number of people to which they are exposed. Please call us at 347-264-5143 and one of our representatives will answer all of your moving questions.

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My move is scheduled in a few days, and I’m not feeling well. What should I do?

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Your health is our priority. If you are feeling unwell, please contact us and and together we will run through the extra safety precautions we have put into place. It’s possible to delay the start of your move, but you should check with your mover to see what dates are available and to get details related to any changes. If you are not considered at risk, you may want to proceed. We ask in this situation that you alert us if you are not feeling well.  

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*If public health officials mandate quarantine, moving services should be rescheduled. If you have imposed a self-quarantine due to your concerns, please discuss this with your move coordinator or sales representative to determine the need for rescheduling.

What precautions are your movers taking to help prevent the spread of the virus?

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Value Relocation has educated our moving network regarding Coronavirus and created a plan for a safe moving experience that includes the following: 

• Greeting customers with a smile, not a handshake 

• Using disinfectant wipes on high touch moving equipment such as two-wheelers, appliance dollies, four-wheelers, cargo bars and other high touch items 

• Providing complimentary Customer Protection Kits, if supplies are available (personal size hand sanitizer, disinfectant wipes, roll of toilet paper, hand soap, roll of paper towels, personal pack of tissues, etc.) 

• Practicing social distancing (6 feet) from customers and others as much as possible   

• Disinfecting all high touch items and areas (with customer’s permission and prior to starting the job) 

• Limiting restroom use to one restroom in the house 

• Wearing masks in parts of the country where it makes sense 

• Practicing CDC recommended hand-washing techniques 

• Wearing disposable gloves (in lieu of washing hands) 

• Regularly wiping down personal items and hard surfaces in the cabs of moving trucks and in trailers or cargo areas (door handles, knobs, mirrors, steering wheel, gear shift, ELD, tablets, cellphones, seatbelt, etc.) 

• Repeating the entire disinfectant process at the end of the job   

*These Guidelines represent recommendations based on current CDC Guidelines and are subject to change based on our evolving understanding of COVID-19; the availability of equipment; the personal preferences of each customer; and other federal, state and local regulations that may be issued from time to time. Please direct any questions or concerns to valuerelocation@gmail.com

What precautions should I take during my move?

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Value Relocation asks that you follow basic protocol related to social distancing, hygiene and disinfecting practices. This includes the following: 

• Refraining from any physical participation in the move  

• Maintaining a 6-foot distance from movers and drivers as they work 

• Requesting that movers wash their hands before participating in your move 

• Disinfecting furniture and high-touch surfaces before your movers arrive 

• Disposing of all packing materials once the move is complete

Questions?

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If you have unanswered COVID-19 questions about a scheduled move, please call 347-264-5143 and one of our staff members will assist you.

FINAL NOTE

At the heart of every move are people: customers, agents, van operators and personnel. While the health and safety of all of those involved are always our highest priority, it is especially important during this time. We’re all in this together, and Value Relocation is committed to moving you safely.

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